Support

Frequently Asked Questions

Find quick answers to the most common questions below.

Shipping

How long does shipping take?

Do you ship internationally?

How much does shipping cost?

Can I track my order?

What is your return policy?

How do I start a return?

Are opened products eligible for return?

How do subscriptions work?

Can I change my subscription frequency?

Is there a commitment or contract?

What payment methods do you accept?

Is my payment information secure?

When will I be charged for a subscription order?

How does the referral program work?

Where do I find my referral link?

Is there a limit to how many people I can refer?